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InvestmentAdvisor

InvestmentAdvisor Agent

Retirement accounts specialist. Handles 401(k) inquiries, IRA management, rollover guidance, and tax impact calculations.

Configuration

Property Value
Name InvestmentAdvisor
Industry Banking
Entry Point No
Handoff Trigger handoff_investment_advisor
Voice en-US-OnyxTurboMultilingualNeural

Source: apps/artagent/backend/registries/agentstore/investment_advisor/agent.yaml

Capabilities

  • Retirement account information (401k, IRA)
  • Rollover options and guidance
  • Tax impact calculations
  • Account routing information
  • Investment knowledge base search

Tools

Retirement Accounts

Tool Purpose
get_retirement_accounts List all retirement accounts
get_401k_details Detailed 401(k) information
get_rollover_options Available rollover paths
calculate_tax_impact Tax implications of decisions
search_rollover_guidance Rollover rules and regulations

Account Operations

Tool Purpose
get_account_routing_info Bank routing details
get_account_summary General account summary

Handoffs

Tool Destination Agent
handoff_bank_advisor Bank advisor specialist
handoff_card_recommendation CardRecommendation
handoff_concierge BankingConcierge

Escalation

Tool Purpose
escalate_human Transfer to human advisor
escalate_emergency Emergency escalation

Handoff Graph

flowchart LR IA[InvestmentAdvisor] BC[BankingConcierge] --> IA IA --> BC IA --> CR[CardRecommendation] CR --> IA IA --> H[Human Advisor]

Voice Configuration

voice:
  name: en-US-OnyxTurboMultilingualNeural
  type: azure-standard
  rate: "0%"

Prompt Template

Located at: apps/artagent/backend/registries/agentstore/investment_advisor/prompt.jinja

Context Variables

Variable Description
caller_name Authenticated caller name
retirement_accounts List of retirement accounts
current_employer Current 401(k) employer
rollover_in_progress Active rollover details
handoff_context Context from routing agent

Usage Scenarios

401(k) Inquiry Flow

  1. Customer asks about 401(k) balance
  2. Agent retrieves account details
  3. Explains vesting, contributions, matches

Rollover Flow

  1. Customer wants to rollover old 401(k)
  2. Agent explains options (Traditional IRA, Roth, new 401k)
  3. Calculates tax impact
  4. Provides routing information for transfer

Cross-Sell Flow

After handling retirement question, may hand off to CardRecommendation if customer shows interest in banking products.

Compliance Notes

  • Investment advice must include appropriate disclosures
  • Tax calculations are estimates, not tax advice
  • Complex situations escalate to human advisor